Question 1

What areas does Rio Cleaning Solutions serve?

Accepted Answer

Rio Cleaning Solutions provides residential cleaning services throughout Chicago, with a focus on neighborhoods throughout the Northwest and North Side of the city. If you’re unsure whether we service your area, contact us and we’ll be happy to confirm.

Question 2

How much does house cleaning cost?

Accepted Answer

Every home is different, so we provide a personalized quote based on factors such as the size of your home, its current condition, the type of cleaning needed, and the frequency of service. Contact us for a free estimate.

Question 3

Do you offer recurring house cleaning services?

Accepted Answer

Yes. We offer recurring residential cleaning services on a weekly, biweekly, or other agreed-upon schedule. Recurring service is a convenient way to keep your home consistently clean without adding another task to your busy schedule.

Question 4

Do you offer one-time cleaning services?

Accepted Answer

Yes. We offer one-time residential cleaning for homeowners who need help getting their home back in order or preparing for a special occasion.

Question 5

What is included in a standard house cleaning?

Accepted Answer

Our residential cleaning service focuses on the areas of your home that need regular attention, including kitchens, bathrooms, bedrooms, living areas, dusting, vacuuming, and mopping. Your specific cleaning plan will depend on your home’s needs and the service selected.

Question 6

Do you offer deep cleaning?

Accepted Answer

Yes. A deep cleaning is a more detailed service designed for homes that need extra attention. We may recommend an initial or deep cleaning before beginning recurring service, depending on the condition of your home.

Question 7

Do you offer move-in and move-out cleaning?

Accepted Answer

Yes. Our move-in and move-out cleaning services are designed to help make the transition into or out of a home easier by providing detailed cleaning throughout the property.

Question 8

Do I need to be home while you clean?

Accepted Answer

No. Many of our clients aren’t home during their cleaning. We’ll work with you to establish a convenient and secure way for our team to access your home.

Question 9

Do I need to provide cleaning supplies?

Accepted Answer

No. Rio Cleaning Solutions provides the cleaning products and equipment needed to complete your service. If you have specific products you’d like us to use, just let us know.

Question 10

Are your cleaners insured and background checked?

Accepted Answer

Yes. Our cleaning professionals are background checked, trained, and covered by our company’s insurance.

Question 11

Do you bring your own vacuum and equipment?

Accepted Answer

Yes. Our team arrives with the equipment and supplies needed for your cleaning service.

Question 12

Can I request the same cleaner or cleaning team?

Accepted Answer

We do our best to provide consistency whenever possible. Availability and scheduling may determine whether the same professional or team can be assigned to every visit.

Question 13

What happens if I’m not satisfied with my cleaning?

Accepted Answer

We want you to feel confident in the service you receive. If something isn’t right, let us know and we’ll work with you to make it right.

Question 14

How do I book a cleaning service?

Accepted Answer

Getting started is easy. Request a free estimate online or give us a call. We’ll ask a few questions about your home and cleaning needs so we can recommend the right service for you.

Question 15

Do you charge my card after each cleaning?

Accepted Answer

Yes. For your convenience, a card is kept securely on file and charged after your cleaning service is completed.

Question 16

How much notice is required to cancel or reschedule?

Accepted Answer

We ask for at least 48 hours’ notice when canceling or rescheduling a cleaning appointment. Please refer to our service terms for details regarding late cancellations.

Question 17

Do you clean homes with pets?

Accepted Answer

Yes! We understand that pets are part of the family. Let us know about your pets when booking so our team can take them into consideration while cleaning your home.

773-823-0881

Common Questions About Our Cleaning Services